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TRENDO FOR WINDOWS - README
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Thank you for downloading the Trendo desktop application for Windows.
Please read this short guide before you start the installation.


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INTRODUCTION
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This ZIP file contains the Trendo Windows installer (.exe) and this README file.

To run correctly, Trendo may require an additional Microsoft component called
"Microsoft Visual C++ Redistributable (64-bit)" to be installed on your computer.

Many Windows computers already have this component. However, if it is missing,
the Trendo installer may fail to start, or you may see an error message during
installation. Installing the component first takes only a minute or two and
prevents this problem.


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PREREQUISITES
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Before installing Trendo, please make sure your system meets the following:

1. Windows 10 or Windows 11 (64-bit).
2. Microsoft Visual C++ Redistributable (64-bit) - REQUIRED if not already
   installed on your system.
3. An active internet connection.
4. Administrator rights on your computer (needed to install software).

What is Microsoft Visual C++ Redistributable?
It is a free, official set of support files from Microsoft that many Windows
applications need in order to run. It is not part of Trendo; it is a standard
Windows component provided directly by Microsoft.

How to check if you already have it:
Open the Windows Start menu, go to "Settings" > "Apps" > "Installed apps"
(on Windows 10: "Apps & features"), and look for an entry named
"Microsoft Visual C++ ... Redistributable (x64)".
If you find one, the component is most likely already installed.
If you are unsure, it is safe to install it again.


Download link
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Download Microsoft Visual C++ Redistributable (64-bit / x64) from the official
Microsoft website only:

https://aka.ms/vc14/vc_redist.x64.exe

Important: Please download this component from Microsoft's official website
only. Do not use third-party download sites.


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INSTALLATION STEPS
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Step 1 - Extract the ZIP file
    Right-click the downloaded ZIP file and select "Extract All...".
    Choose a folder you can easily find, such as your Desktop or Downloads
    folder, and complete the extraction.
    Note: Please do not run the installer directly from inside the ZIP file.

Step 2 - Install Microsoft Visual C++ Redistributable (64-bit)
    Open the official Microsoft download link above, download the 64-bit (x64)
    version, then run the downloaded file and follow the on-screen prompts.
    If Windows asks you to restart your computer, please do so before continuing.
    If the component is already installed, you may see a "Repair" or "Uninstall"
    option instead - in that case you can simply close the window and continue.

Step 3 - Run the Trendo installer
    Open the folder where you extracted the ZIP file and double-click the Trendo
    installer file (the .exe file).
    If Windows shows a security prompt, choose "Yes" or "Run anyway" to continue.
    You can also right-click the file and select "Run as administrator".

Step 4 - Follow the on-screen instructions
    Complete the setup wizard to finish the installation. When it is done, you
    can launch Trendo from the Start menu or from the desktop shortcut.


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TROUBLESHOOTING
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The installer does not start, or closes immediately
    This is usually caused by the missing Microsoft Visual C++ Redistributable
    (64-bit). Please complete Step 2 above, restart your computer, and then run
    the Trendo installer again.

Installation fails or shows an error message
    Restart Windows and try the installation again. A restart clears pending
    system updates and file locks that can interrupt an installation.

Windows is not up to date
    Go to "Settings" > "Windows Update" and install any available updates.
    Some components require an up-to-date version of Windows.

The error continues after installing the prerequisite
    Reinstall Microsoft Visual C++ Redistributable (64-bit) using the official
    Microsoft link. If the installer offers a "Repair" option, run that first.
    Then restart your computer and try again.

Your antivirus or security software blocks the installer
    Some security tools temporarily block newly downloaded files. Allow the
    Trendo installer in your security software, or pause protection briefly,
    then run the installer again.


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NEED HELP?
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If the problem continues after following the steps above, please contact our
support team and we will be glad to assist you:

support@trendo.com

To help us resolve your issue faster, please include:
    - Your Windows version (for example, Windows 11 64-bit)
    - The exact error message you see, or a screenshot of it
    - The step at which the problem occurs


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Trendo - Windows Desktop Application
Thank you for choosing Trendo.
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